Customer Reviews: Discover Why We’re the No.1 Plumbing Company in South Shields
Nothing speaks louder than genuine feedback from local customers. At FF Plumbing, we’re proud to be the trusted plumbers in South Tyneside for homes and small businesses in South Shields, Sunderland, North Tyneside, and surrounding areas. From small tap repairs to urgent emergency plumbing, our customers know they can rely on us for honest advice, fair pricing, and fast response times.
Read Our 5-Star Reviews
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Don’t just take our word for it — read what local customers have to say about working with FF Plumbing.
From fast, same-day callouts to friendly, professional service and fair prices, Filippo is known for getting the job done properly — no fuss, no stress. See why so many homeowners recommend us and come back time and again.
“I cannot state enough how amazing Filippo is! We called him on an emergency basis and was with us in less than twenty minutes. His work was fast, efficient and he proved himself to be extremely reliable. We recommended him to our friends as soon as he had left our house. Thanks Filippo! We will definitely use you again.” – Urmila, June 2025
“I book an appointment online and within a hour Filippo contacted me and then after finishing a current job arrived in a couple of hours and everything was sorted the same day. Filippo was professional, efficent and friendly and the price was very reasonable.” – Mark, June 2025
“Excellent job!! Installed new kitchen sink and tap at short notice will definitely use this gentleman again. Fillipo is very professional and polite. Thank you.” – Jackie, June 2025
“Called Filippo as I had a problem with my toilet not flushing, he arrived at 9-00 o’clock as promised. Within a short time my toilet was back in order just like new again, can’t recommend him enough, first class service from a first class guy. THANK YOU.” – David, June 2025
“Filippo was very prompt to respond to my request for assistance with a plumbing job, arriving the next day, despite the job not being an emergency. He was polite, courteous, friendly, professional, and got the repair done quickly and efficiently for a reasonable price. I cannot fault the service I received, and am very happy with the work he did for me.” – Paul, February 2025
“Filippo was very professional and friendly went that extra mile to make sure the repairs were done properly and sufficiently. Would definitely recommend and will continue to use for all my plumbing and repairs in the future.” – Julie, May 2025
“Would highly recommend ff plumbing. Filippo was lovley and friendly when he came to fix my shower. It needed a new part but he showed us what we needed he went got the part and it was fitted within a hour .great service and good price too .would definitely use them again thank you Filippo.” – Janice, February 2025
“Excellent service! On time, reasonably priced and replaced basin taps within the hour! Very knowledgeable friendly man, would definitely call back for any future plumbing jobs in the future.” – Janet, June 2025
“Filippo just replumbed my washing machine and added a new external drain to my utility room. He came the same day I rang to scope the job and came a few days later to do an excellent job. It’s a great feeling finding a Professional Tradesman that does a great job. Thanks again.” – Ian, February 2025
“After a less than ideal experience with another plumber, Filippo came out for a free call out and was a pleasure to deal with! He was incredibly friendly and clearly explained the work involved, any potential issues and the cost. We decided to go ahead and Filippo managed to get all of the work done in about an hour without any issue, just before Christmas! Amazing considering another plumber advised it was a nightmare job and would need a hole through the wall.” – January 2025
“Filippo was really wonderful. Was there on time, did a brilliant job fitting an outside tap and could not have been nicer. I would highly recommend.” – Sarah, June 2025
“I rang Filippo on Monday morning and asked if he could take a look at 2 leaking taps in our house. Within 3 hours, he’d been to look, went to get parts, came back and not only fixed the taps but changed the part in another that wasn’t currently leaking but was about to. Fantastic service and very professional – can’t recommend Filippo highly enough and will definitely call again in future if needed.” – Beth, January 2025
“Absolutely first class service across the board, 100% recommended, great job done in rapid time for good fair price. Thank you.” – Andy, May 2025
“Brilliant work, called this guy and the same Day he carried out the work very fast and reliable very pleased with his work. Thanks 😊” – Kath, June 2025
“I contacted ffplumbing and within 20 minutes they arrived checked out the boiler, explained the procedure, ordered the new boiler and had it fitted in just over half a day.I would highly recommend this company.We were really impressed would use again in a jiffy.Thank you FFPLMBING.” – Gordon, February 2025
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Looking for a reliable plumber in South Shields or the surrounding areas? Whether it’s a leaking tap, blocked drain or plumbing emergency, FF Plumbing is here to help — no job too small.